WRISTBAND PAYMENT SYSTEM

WRISTBANDS PROVIDED BY FIRST HORIZON

Thank you all for your support and for rocking the wristbands!

HOW THEY WORK?

  1. REGISTER your wristband with your debit / credit card on-site.

    • 2024 wristbands can be picked up for FREE at Parish Ink Downtown location

  2. SECURE your wristband with a pin code.

    TIP: Use the last 4 digits of your phone number.

  3. PURCHASE food, drinks, & official merchandise during Festival.

    *If you prefer to use cash, read the FAQs below.

 
 

You will ONLY be charged for what you purchase. No more top-ups or refunds needed!

*Adding cash to your wristband is the only reason you would request refunds

  • If you set up a pin code, there is nothing to worry about. Either way, come to any wristband station and we will cancel the account.

  • No problem - you can still top-up with cash. Look for the “CASH” signs in these locations: Scène Laborde Earles Fais Do Do and Pavillon de Cuisine.

  • Simply fill out a cash refund request form on our website within 30 days. *A $5 processing fee will apply to all refunds. This covers processing fees, as well as other costs of the system that provides this service. If you do not have any unused money to refund, there will be no fees charged.

  • You’re protected! Credit card payments via RFID wristbands are PCI-compliant. Your sensitive information is not stored on the wristband itself; it “lives” in a PCI-compliant vault operated by Stripe, which means it’s not directly accessible to either Festival International or Billfold.

  • That’s alright! Simply go back to the Wristband Registration tent and re-register your credit card; remember to opt-in for email receipts and check your spelling.

Contact us:

THANK YOU TO OUR SPONSOR, FIRST HORIZON!

Making Festival International’s payment system TOP NOTCH in 2024!